Carolina Mora

Carolina Mora

Head of the Communication Department of Costa Rica´s Regulatory Authority of Public Services (ARESEP)

Carolina Mora holds a Master's Degree in Journalism and Political Communication from the Universidad de Costa Rica, as well as a Bachelor's Degree in Journalism, and a Bachelor's Degree in Social Work. She has worked in the communication offices of the Ministry of Culture, the Ministry of Public Education, and the Regulatory Authority of Public Services of Costa Rica (ARESEP). She built her media experience at the La República newspaper, the Revista Estrategia y Negocios magazine, and El Heraldo.

ARESEP is a public institution that regulates 32 public services, such as water, sanitation, electricity, fuels, liquefied gas, passenger transportation (bus, taxi, train), and port, airport, and other infrastructure services.

Thursday, 24 August 2023
16:30 - 18:00

Institutionality (I)

The art of communicating complex regulation

Regulatory efficiency should not only consider performance indicators for specialized actors in the energy sector and government institutions...